Privacy Policy

At OMAQAR, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use omaqar.com and related services.

1. Information We Collect

• Account Information: When you register as an owner or tenant, we collect details such as your name, email address, phone number, and password.
• Property Listings: Owners provide property details, images, locations, pricing, and availability for listings.
• Rental Applications: Tenants may be required to submit personal and financial information for background checking and lease agreement purposes.
• Maintenance Requests: Tenants can submit requests containing descriptions, images, and contact details to address issues in their rented properties.
• Usage Data: We collect log information, device data, browser type, IP address, site activity, and usage patterns for analytics and security.
• Communication: Records of communications between tenants and owners or with the OMAQAR support team.

2. How We Use Your Information

• To operate and maintain the OMAQAR platform and deliver property rental and maintenance services.
• To verify user accounts, facilitate property listings, match tenants with available properties, and manage rental agreements.
• To process payments, handle maintenance requests, and communicate essential information to users.
• To improve our platform layout, features, and service offerings based on anonymized analytics and feedback.
• To enforce our Terms of Service, prevent fraudulent activities, and comply with legal obligations.

3. Sharing of Information

• With Other Users: Contact details and certain listing information are shared between owners and prospective tenants as required for transactions.
• Third Parties: We may share data with vetted service providers (e.g., payment processors, support software) strictly to provide OMAQAR services.
• Legal Compliance: Your information may be disclosed if required by law, regulation, or legal process.

4. Data Security

We implement state-of-the-art security measures to protect your personal and financial data against loss, theft, unauthorized access, and misuse. Access to sensitive information is strictly limited to authorized personnel.

5. Data Retention

We retain your information as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. You may request account deletion by contacting our support team.

6. User Rights and Choices

• You have the right to access, update, or delete your personal information by logging into your account settings.
• You can opt out of non-essential communications through your account preferences.
• You may request details about your stored information or make corrections at any time.

7. Children’s Privacy

OMAQAR is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe a minor has submitted information, please contact us immediately for its removal.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email and highlighted on our website. Continued use of OMAQAR following any policy updates shows that you've accepted the revised terms.

9. Contact Us

If you have any questions or concerns, please contact us via email at Info@omaqar.com or call us at +968 97808707.